Privacy Policy for Aubreys Auctioneers Limited
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‍Last Updated: January 2024
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‍Welcome to Aubreys Auctioneers Limited ("we," "our," or "us"). Protecting your privacy is of utmost importance to us. This Privacy Policy is designed to inform you about the types of personal information we collect, how we use it, and the measures we take to safeguard your information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

‍1. Introduction

‍This Privacy Policy covers the collection, processing, and storage of personal information obtained through your interactions with Aubreys Auctioneers Limited. We are committed to ensuring the confidentiality and security of your data.

‍2. Information We Collect About You

‍We collect various types of information to facilitate the provision of our auction services and enhance your overall experience. The information we collect may include:
‍Personal Information: This includes your name, contact details, billing information, and any other information you provide voluntarily.
‍Device Information: We collect information about the devices you use to access our website, such as IP addresses, browser types, and device identifiers.
‍Usage Data: We gather data about your interactions with our website, including pages visited, time spent on pages, and any other user behaviour information.
CCTV Data: For crime prevention purposes, we may collect and store CCTV footage within our auction premises to ensure a secure environment for our clients and staff.
‍Financial Information: In the process of conducting transactions, we may collect payment details to facilitate the auction process.
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3. How We Use Your Information
‍We use your personal information for various purposes, including but not limited to:
‍Transaction Processing: Managing and processing auction transactions, including invoicing and payments.
‍Customer Support: Providing assistance, responding to inquiries, and offering support.
‍Personalisation: Customising your user experience based on your preferences and interactions with our website.
‍Analytics: Conducting market research, analysing trends, and improving our website and services.
‍Legal Compliance: Complying with legal and regulatory obligations, including anti-money laundering checks.
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4. Disclosure of Your Information
‍We may share your personal information with:
‍Service Providers: Third-party service providers who assist in the operation of our website and services.
‍Financial Institutions: For the purpose of payment processing and financial transactions.
‍Legal and Regulatory Authorities: To comply with legal obligations or respond to lawful requests.
‍With Your Consent: Sharing information with other parties based on your explicit consent.
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5. Cookies and Similar Technologies
‍We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

‍6. Data Security
‍We take the security of your personal information seriously. We implement security measures to protect against unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
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‍7. Retention of Your Information
‍We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws. If you have specific questions about data retention, please contact us.
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‍8. Your Rights
‍You have the right to access, correct, or delete your personal information. Additionally, you may have the right to object to specific processing activities. To exercise your rights or for any inquiries, please contact us using the details provided below.

‍9. Children's Privacy
‍Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected such information, please contact us.

10. CCTV Data
For security purposes, we may collect and store CCTV footage within our auction premises and its immediate vicinity. The data is used for crime prevention and to ensure a secure environment for our clients and staff and is retained for a limited duration. Access to this data is restricted to authorised personnel only.

‍11. Changes to this Privacy Policy
‍We may update this Privacy Policy to reflect changes in our practices or due to legal requirements. Significant changes will be communicated through prominent notices on our website.

‍12. Contact Us
‍If you have questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
Aubreys Auctioneers Limited
18 Loseley Park, Guildford, Surrey, GU3 1HS
info@aubreys.com
+44 (0)1483 963250

Thank you for choosing Aubreys, we value your trust and are committed to protecting your privacy.

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